Completed: Planned BUworks Outage – June 14
Today’s BUworks maintenance has been completed. Full access has been restored. If you are unable to access BUworks or any components within it, please contact the IT Help Center by sending an email to ithelp@bu.edu or calling 617-353-HELP (4357). Previous Updates Please be advised that BUworks Finance, Human Resources, and Procurement services will have a scheduled outage…
Resolved: Concur Travel and Expense are Unavailable
Resolved: Concur was unavailable/degraded across a few of its components….
Resolved: BUworks is experiencing delays in loading and some clients are seeing errors when trying to perform transactions.
BUworks is experiencing delays in loading and some clients are seeing errors when trying to perform transactions.
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Resolved: BUWorks was unavailable
BU works was temporarily unavailable, returning a 503 error to clients….
Resolved: W4 Employee Self-Service unavailable starting 12/24/2019 at 1pm through 1/6/2020.
W4 Employee Self-Service unavailable starting 12/24/2019 at 1pm through 1/5/2020….
Resolved: Planned BUworks Outage – December 6th – 8th
Please be advised that BUworks services will have a scheduled outage beginning at 6 p.m. on Friday, December 6, 2019 through 12:30 p.m. Sunday, December 8, 2019. This outage is necessary to perform annual software updates to the BUworks platform. All BUworks services, including time entry submission and approval, paystub viewing, journal entries, bank updates…
BUworks Known Issues with Update for Managers and Payroll Coordinators
Managers and Payroll Coordinators, Please note that with our pending upgrade to SAP systems this weekend, there is a theme change to the Personnel Action forms and the PA Form Employee Selection screen. Due to this theme change, selected fields have values larger than the boxes allotted for position, personnel number and some dates. Until…
Resolved: Terrier Marketplace Unavailable on November 15
RESOLVED: The required system maintenance is complete and all catalogs in the Terrier Marketplace are now available. Thank you for your patience. Due to continued system maintenance, catalog shopping in the BUworks Terrier Marketplace will be unavailable on Friday, November 15. Non-catalog (free description) shopping carts and limit order shopping carts will be unaffected during…
Resolved: Manager Self Service tab in BU Works is experiencing problems.
Resolved: Manager Self Service tab in BU Works was experiencing problems….
Planned BUworks Outage – Sunday, September 8th
Please be advised that BUworks services will have a scheduled outage beginning at 8:00 a.m. Sunday, September 8, 2019 through 2:00 p.m. Sunday, September 8, 2019. This outage is necessary to apply software updates to the BUworks platform. All BUworks services, including time entry submission and approval, paystub viewing, journal entries, bank updates and address…