Resolved: BUworks is experiencing delays in loading and some clients are seeing errors when trying to perform transactions.

Thursday, February 27th, 2020

BUworks is experiencing delays in loading and some clients are seeing errors when trying to perform transactions.

Resolved: BUWorks was unavailable

Saturday, February 22nd, 2020

BU works was temporarily unavailable, returning a 503 error to clients….

Resolved: W4 Employee Self-Service unavailable starting 12/24/2019 at 1pm through 1/6/2020.

Friday, December 20th, 2019

W4 Employee Self-Service unavailable starting 12/24/2019 at 1pm through 1/5/2020….

Resolved: Planned BUworks Outage – December 6th – 8th

Sunday, December 8th, 2019

Please be advised that BUworks services will have a scheduled outage beginning at 6 p.m. on Friday, December 6, 2019 through 12:30 p.m. Sunday, December 8, 2019. This outage is necessary to perform annual software updates to the BUworks platform. All BUworks services, including time entry submission and approval, paystub viewing, journal entries, bank updates…

BUworks Known Issues with Update for Managers and Payroll Coordinators

Thursday, December 5th, 2019

Managers and Payroll Coordinators, Please note that with our pending upgrade to SAP systems this weekend, there is a theme change to the Personnel Action forms and the PA Form Employee Selection screen. Due to this theme change, selected fields have values larger than the boxes allotted for position, personnel number and some dates. Until…

Resolved: Terrier Marketplace Unavailable on November 15

Friday, November 15th, 2019

RESOLVED: The required system maintenance is complete and all catalogs in the Terrier Marketplace are now available. Thank you for your patience. Due to continued system maintenance, catalog shopping in the BUworks Terrier Marketplace will be unavailable on Friday, November 15.   Non-catalog (free description) shopping carts and limit order shopping carts will be unaffected during…

Resolved: Manager Self Service tab in BU Works is experiencing problems.

Tuesday, November 12th, 2019

Resolved: Manager Self Service tab in BU Works was experiencing problems….

Planned BUworks Outage – Sunday, September 8th

Friday, September 6th, 2019

Please be advised that BUworks services will have a scheduled outage beginning at 8:00 a.m. Sunday, September 8, 2019 through 2:00 p.m. Sunday, September 8, 2019. This outage is necessary to apply software updates to the BUworks platform.  All BUworks services, including time entry submission and approval, paystub viewing, journal entries, bank updates and address…

Resolved: Concur Travel Services Experiencing Degraded Performance

Tuesday, September 3rd, 2019

Our travel and expense vendor, Concur had reported that a number of clients were experiencing errors, slow processing or were logged out when attempting to create, view, save, or approve expense reports. Full service has been restored….

Resolved: Terrier Marketplace is currently unavailable

Friday, July 12th, 2019

Terrier Marketplace was unavailable. Clients were receiving an authentication error….