Resolved: Clients using BUworks Procurement for creating Purchase Requisitions and Purchase Orders may experience some intermittent issues.

Thursday, October 29th, 2020

Clients using BUworks Procurement for creating Purchase Requisitions and Purchase Orders may experience some intermittent issues….

Resolved: BUworks is experience issues access the modules, such as Employee Self Service and Manager Self Service.

Tuesday, October 27th, 2020

BUworks is experience issues access the modules. Clients can log in but areas such as Employee Self Service and Manager Self Service will not fully load….

Resolved: Some people are receiving emails from BUying (Ariba) that are not actual purchase orders.

Thursday, September 24th, 2020

Some people are receiving emails from BUying (Ariba) that are not actual purchase orders….

Resolved: BUying (Ariba) sent out some purchase order emails that were not valid

Friday, September 18th, 2020

Some people were receiving emails from BUying (Ariba) that are not actual purchase orders. The emails have stopped and service has been restored to normal operations….

Planned BUworks Outage – August 9

Wednesday, August 5th, 2020

Please be advised that BUworks Finance, Human Resources, and Procurement services will have a scheduled outage on Sunday, August 9, 2020 from 8 a.m. through 4 p.m. This outage is necessary to apply software updates to the BUworks platform. All BUworks services, including time entry submission and approval, paystub viewing, journal entries, bank updates and…

Guided BUying is now live on Monday, August 3rd!

Monday, August 3rd, 2020

Dear Boston University community, Sourcing and Procurement and BUworks are excited to announce that Guided BUying is now live! Guided BUying is a cloud-based procure-to-pay system allowing Requisitioners to easily find the goods and services they need from registered and contracted suppliers. The approval process is streamlined for Requisitioners and Approvers to have visibility into…

Resolved – BUworks SRM shopping carts permanently disabled on Friday, July 24 at 5pm

Tuesday, July 21st, 2020

BUworks and Sourcing & Procurement will be transitioning from SRM to Guided BUying on August 3, 2020.  In preparation for this go-live, all shopping carts in SRM will be permanently disabled on Friday, July 24, 2020, at 5:00 pm.  Please place all shopping carts prior to July 24, 2020, with enough time for all required approvals to occur before 5:00 pm,…

Resolved: BU Terrier Marketplace is currently unavailable

Thursday, July 2nd, 2020

The BU Terrier Marketplace was temporarily unavailable. Full service has been restored….

Completed: Planned BUworks Outage – June 14

Friday, June 12th, 2020

Today’s BUworks maintenance has been completed. Full access has been restored. If you are unable to access BUworks or any components within it, please contact the IT Help Center by sending an email to ithelp@bu.edu or calling 617-353-HELP (4357).  Previous Updates Please be advised that BUworks Finance, Human Resources, and Procurement services will have a scheduled outage…

Resolved: Concur Travel and Expense are Unavailable

Monday, March 2nd, 2020

Resolved: Concur was unavailable/degraded across a few of its components….