Resolved: Service Impacting Incident – Blackboard Learn Degraded Service

Wednesday, April 24th, 2013

Incident Discovery Time: 06:30pm on 04/24/2013 Services Impacted: Blackboard Learn Description of Impact Clients are unable to access Blackboard Learn Current Status IS&T teams have resolved this issue. Next Update: 08:30pm Previous Update Incident Discovery Time: 6:30pm on 04/23/2013 Services Impacted: Blackboard Learn Description of Impact Blackboard Learn is slow to access as well as…

Resolved: Service Impacting Incident – Blackboard Learn – some course sites not loading

Monday, March 18th, 2013

Incident Discovery Time: 06:25pm on 03/18/2013 Time of Resolution: 07:17pm on 03/18/2013 Services Impacted: Blackboard Learn Description of Impact Some course sites were not loading or were taking a long time to load. Incident Description and Resolution IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center….

Resolved: Blackboard Learn is currently unavailable

Thursday, January 24th, 2013

Clients may see a white screen when logging into Blackboard Learn…

Resolved: Blackboard Learn may be unavailable to some clients

Thursday, January 24th, 2013

If you are unable to access Blackboard Learn, you may still be able to access it by reloading the web page, using an alternate computer if available, or trying another web browser.

Resolved: Blackboard Learn service degraded

Wednesday, January 23rd, 2013

Clients may see a blank pages when accessing Blackboard Learn. …

Resolved: Blackboard Learn service is degraded

Wednesday, January 16th, 2013

IS&T teams have resolved the incident.

Resolved: Blackboard Learn is unavailable

Wednesday, January 16th, 2013

IS&T teams have resolved the incident.

Resolved: Blackboard Learn pilot server learn.bu.edu unavailable

Sunday, December 23rd, 2012

IS&T teams have resolved the incident.

Faculty – Copy your Blackboard course site (or request a new site)

Wednesday, December 5th, 2012

Now would be a good time to get your course site copied for the upcoming semester, or request a new (blank) site. Begin at www.bu.edu/help/blackboard/.