Resolved: Blackboard Learn – The “My Courses” and “All Blackboard Learn” courses are not visible for some people denying them access to their classes.

Thursday, August 31st, 2017

Within the Blackboard Learn learning management system (LMS) the “My Courses” and “All Blackboard Learn” courses were not visible for some people and therefore denying them access to their classes. Full service has been restored….

Resolved: BioRAFT/Blackboard Connectivity Issues

Tuesday, July 11th, 2017

BioRAFT/Blackboard Connectivity Issues…

Resolved: Blackboard Learn course copies and new site requests through the Faculty Link as well as course site roster loading is currently unavailable

Thursday, June 29th, 2017

Blackboard Learn course copies and new site requests through the Faculty Link as well as course site roster loading was unavailable. Full service has been restored….

Blackboard Learn will be unavailable on Saturday, July 1, 2017 from midnight until 3:00 pm

Thursday, June 29th, 2017

Blackboard Learn will be updated to a new version and will require a planned service interruption. The application will be unavailable on Saturday, July 1, 2017 from midnight until 3:00 pm. Please plan your activities accordingly. For any questions about this interruption please contact the Educational Technology group at askedtech@bu.edu. Thank you for your understanding…

Resolved: Blackboard Learn course copies and new site requests through the Faculty Link as well as course site roster loading is currently unavailable.

Thursday, June 29th, 2017

Blackboard Learn course copies and new site requests through the Faculty Link as well as course site roster loading is currently unavailable….

Resolved: Authentication issues are preventing people from being able to access Blackboard Learn

Sunday, June 4th, 2017

Authentication issues are preventing people from being able to access Blackboard Learn…

Resolved: Documents within Blackboard Learn are not viewable within any web browser.

Saturday, April 15th, 2017

Documents within Blackboard Learn were not viewable within any web browser. The current workaround is to first download the document and then view….

Resolved: Errors reported with various activities within Blackboard Learn

Wednesday, April 5th, 2017

Some clients were receiving error messages when completing common tasks like editing a course site or submitting assignments within Blackboard Learn. Full service has been restored….

Resolved: Faculty report an inability to create Blackboard Learn course sites through Faculty Link

Sunday, January 15th, 2017

Faculty were reporting an inability to create Blackboard Learn course sites through the Faculty Link. Additionally, the tool used to add student rosters to Blackboard Learn course sites was not functioning. Full service has been restored….

Resolved: Blackboard Admin Toolbox and Batch Enroll tool are unavailable

Tuesday, April 12th, 2016

All other Blackboard Learn functionality is unaffected….