New Enhancements to BU’s MyPrint Service

Over intersession, IS&T plans to implement some exciting new enhancements to BU’s MyPrint service. Soon MyPrint will be easier to use, with more options, and best of all… it will be more sustainable! MyPrint printers will now have self-release functionality. Send your print job, go to your printer of choice, and swipe your Terrier Card….

BU Information Security Shredding Event: October 4-6, 2016

As part of National Cyber-Security Awareness Month, Boston University Information Security conducts an annual Information Security Awareness Campaign. As part of the campaign, BU Information Security, in collaboration with BUMC IT and sustainability@BU will be offering 3 days of free paper shredding and collection of unwanted computing equipment to be securely destroyed and recycled. Shredding Event days…

Student Information Systems Upgrade & Outage – Sat 9/17 at 5am until Sun 9/18 at 9pm

Beginning Saturday, September 17 at 5:00 a.m and extending to approximately 9 p.m on Sunday, September 18, the University’s Student Information Systems will be upgraded to complete the Questrom Renaming Project. During this period, the mainframe will be offline, and the Links (for example, Faculty, Faculty-Staff, and Student) will not be available to users.  This…

ServiceNow Upgrade & Outage – Fri 8/5 at 7pm until Sat 8/6 at 7am

On Friday, August 5th, ServiceNow will be upgraded to the “Helsinki” version. As a result of the upgrade, ServiceNow will be unavailable starting at 7 p.m. on Friday, with a planned restoration time of 7 a.m. Saturday August 6th. We apologize for any inconvenience and thank you for your patience in this process. The ServiceNow…

OnBase unavailable from 7/29 at 5:30 p.m. until 8/1 at 9:00 a.m.

Update: The OnBase upgrade was successfully completed. OnBase is being upgraded from version 15 to version 16 over the weekend of July 29th through 31st.  IMPACT:  Documents and data already stored in OnBase will not be impacted.  The production OnBase system will not be available to add or retrieve documents during the upgrade process. Please see the important dates below.  Web Client URL links will not change.  Your desktop…

OnBase will be unavailable from 7/22 at 5:30 p.m. until 7/25 at 8:00 a.m.

IS&T is in the process of conducting a routine upgrade of the OnBase software from version 15 to version 16.  This message is to remind you of the OnBase outage scheduled for this weekend.  Friday, July 22nd, 5:30 pm – Sunday July 24th: OnBase unavailable while the database is upgraded. Monday  July 25th, 8:00 am –…

Scheduled Maintenance: IS&T Data Archiving, NAS and BU Web File Service – Sunday 6/26, 4-6am

Due to scheduled maintenance, IS&T Data Archiving, NAS and BU Web File Service will be read-only on Sunday June 26 from 4:00am until 6:00am. Clients should use the following read-only service names during the maintenance period: Read-Write Read-Only —————- ————– archive.bu.edu archive-ro.bu.edu ca2001.bu.edu gpnas-legacy-ro.bu.edu gpnas.bu.edu gpnas-legacy.ro.bu.edu isinas.bu.edu isinas-ro.bu.edu oit-fp.bu.edu isinas-ro.bu.edu Non-replicated Data Archiving Service will…

ITHC 179 Amory Street closed Monday, 10/12/15 for Columbus Day holiday

Please note that in observance of the Columbus Day holiday. the IT Help Center at 179 Amory Street will be closed on Monday, October 12th, 2015.

COMPLETED: Maintenance: The Shared Computing Cluster will be unavailable for approximately 48 hours starting on Sunday, May 17th at 12:00 pm

Schedule maintenance for the Massachusetts Green High-Performance Computing Center (MGHPCC) and the Shared Computing Cluster (SCC) was completed at approximately 12:40 am, Tuesday, May 19th. Full service has been restored. Updates on the status of the SCC can be found on the SCC System Status page. Previous Update The Massachusetts Green High-Performance Computing Center (MGHPCC)…

Wireless access now easier for visitors

IS&T is pleased to announce that it will now be much easier for visitors to the Charles River Campus to access the Internet over the BU Guest (unencrypted) wireless network. Visitors can now quickly and easily register themselves using a valid email address or mobile phone text message, with no need for BU-affiliated sponsorship. To do…