Due to scheduled maintenance several services will be unavailable on Sunday June 24 from 12:00 AM until 8:00 AM. The upgrade to the firewall will help protect services by monitoring incoming and outgoing connections and blocking unauthorized access. This outage is necessary to perform security and technical adjustments. The following services will be effected during…

The OnBase upgrade and migration to the cloud have been successfully completed.  Please be sure you are using an OnBase version 17 client to access OnBase.  You will now login with your BU Shibboleth ID and password, and authenticate via Duo.  Do not use your old OnBase password for the Unity and Outlook clients as…

The OnBase document management is currently in READ ONLY mode, and will be throughout the weekend. It is expected that once the upgrade is completed, full service will resume on Monday morning, June 11th. Please note that starting on Monday, users must have an upgraded Outlook client installed for Unity & Outlook, or have the…

Due to scheduled maintenance, IS&T Data Archiving, Network File Storage and BU Web File Service read-only service will be unavailable on Sunday June 10 from 12:01AM until 11:59PM. Local snapshots on read/write site will be available for file recoveries. Clients should use the following read-write service names during this time: Read-Write Read-Only archive.bu.edu bumc-y.bu.edu ca2001.bu.edu…

The OnBase document management service will be upgraded to the latest software version and moved to a hosted cloud-based solution this weekend. In preparation for the upgrade and move, we are asking all OnBase users to sign off before 5 p.m. on Thursday, June 7th. The OnBase service will be in “read only” mode during…

On Thursday morning, June 7th, we will be adding another layer of security to the www.bu.edu  web sites by moving our “web gateway” to Amazon Web Services. Later in June, we’ll also be moving our BU Home Page to Amazon. These two moves ensure that if there is a catastrophic outage at campus, BU will…

To help keep your BU account safe, you should never reuse your BU password for any other services.  A reminder of why this is a good practice was seen last week when Twitter urged its users to change their passwords. Twitter announced that a bug in their systems allowed for user passwords to be stored…

Be sure to check out BU Today’s interview with BU’s Director of Information Security Eric Jacobsen on How to Protect Yourself from Internet Scams. http://www.bu.edu/today/2018/how-to-protect-yourself-from-internet-scams/…

BUworks services have been updated and are now available. This outage allowed for necessary upgrades to the BUworks hardware and database platform. We apologize for any inconvenience this outage may have caused, and thank you for your patience during this upgrade. For help or assistance anytime, please contact the IT Help Center by sending an…

Please be advised that BUworks Services will have a scheduled outage over intersession beginning at 6 p.m. on Friday, December 22, 2017 through 6 p.m. Thursday, December 28, 2017. This outage is necessary to perform software updates required to perform a major upgrade to the BUworks hardware and database platform. All BUworks services including time…