Incident Discovery Time: 02:55pm on 03/07/2011
Time of Resolution: 03:45pm on 03/07/2011

Services Impacted: Voice Mail

Description of Impact
Voicemail system was unaccessable or would cut off when client calls it.

Incident Description and Resolution
Incident has been resolved. IS&T will continue to investigate root cause with vendor.

*** previous update ***

Incident Discovery Time: 02:55pm on 03/07/2011

Services Impacted: Voice Mail

Description of Impact
Voice mail system is unaccessable or will cut off when client calls.

Current Status
IS&T teams are working with the vendor to resolve the issue.

Next Update: 03:55pm