Resolved: Network access is unavailable at 111 Cummington St. (datacenter is unaffected by this outage)

Incident Discovery Time: 07:20am on 10/15/2023
Time of Resolution: 12:32pm on 10/15/2023
Services Impacted: Network Services

Description of Impact

A network distribution router was unavailable at 111 Cummington St. This was causing access issues to some systems that route through that device.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 07:20am on 10/15/2023

Services Impacted: Network Services

Description of Impact

A network distribution router is unavailable at 111 Cummington St. This is causing access issues to some systems that route through that device.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

The 111 datacenter is not affected by this outage.

Next Update: 12:00pm