Resolved: Multiple services at BU are currently down.

Thursday, April 27th, 2023

Posted in Incidents

Incident Discovery Time: 02:15pm on 04/27/2023
Incident End Time: 02:51pm on 04/27/2023
Services Impacted: Infrastructure

Description of Impact

Multiple BU services were down, including BUWorks, mainframe programs, Cisco expressway (call center) phones and voice mail, Vcenters and some websites like the BU Links.

Current Status

This issue is resolved.

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Previous message:
Services Impacted: Infrastructure

Description of Impact

The Links and BU Works websites are down, mainframe services, the ad-admin vpn, etc. Unfortunately, the IS&T Service Desk phones are down as well.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 03:30pm