Friday, December 9th, 2022
Posted in Incidents
Incident Discovery Time: 03:50pm on 12/09/2022
Time of Resolution: 04:26pm on 12/09/2022
Services Impacted: Websites
Description of Impact
Some BU web resources were offline.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident is still under investigation.
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 03:50pm on 12/09/2022
Services Impacted: Websites
Description of Impact
The BU Directory (bu.edu/directory) and BU calendar (bu.edu/calendar) websites are offline with 503 errors. The BU Today website also has errors on it from videos that are not loading.
Update: the following sites have also been reported as having problems.
https://www.bu.edu/phpbin/course-search/
https://www.bu.edu/phpbin/medlib/histology/
https://www-staging.bu.edu/summer/courses/
https://www.bu.edu/summer/courses/
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 05:00pm
