On Friday, December 17th, ServiceNow will be upgraded to the “Rome” version. As a result of the upgrade, ServiceNow will be unavailable starting at 11 p.m. on Friday. The planned restoration time is 7 a.m. Saturday, December 18th.

The new version of ServiceNow contains a number of new features. Please see the Upgrade Release Notes knowledge article for more information.

Please join our IS&T ServiceNow Community Team site where ServiceNow Technical Team will publish information about ServiceNow related projects, functionality of interest, best practices, issues and anything else ServiceNow related.

We apologize for any inconvenience and thank you for your patience during the upgrade process.

Thank you,
The ServiceNow Team