Incident Discovery Time: 11:49am on 11/02/2021 Incident Resolution Time: 1:12pm on 11/02/2021 Services Impacted: Office 365

Description of Impact

Some clients were unable to access files within Microsoft 365 services. Excel files in Onedrive in particular have been reported to be affected. Clients who were previously logged in did not experience any problems.

Current Status

Microsoft has resolved the issue.

Previous Update

Description of Impact

Clients may be unable to access files within Microsoft 365 services. Excel files in Onedrive in particular have been reported to be affected.

Current Status

Microsoft has acknowledged that there is a problem with Office 365 and they have recently implemented a mitigation. Some clients are letting us know that they are now able to get in to see their files. Next Update: 02:15pm

Previous Update

Incident Discovery Time: 11:49am on 11/02/2021 Services Impacted: Office 365

Description of Impact

Clients may be unable to access files within Microsoft 365 services. Excel files in Onedrive in particular have been reported to be affected.

Current Status

Microsoft has acknowledged the problem and is investigating. Next Update: 01:15pm