Resolved: Guided BUying ‘Buy with a Team Functionality’ Unavailable
Monday, June 21st, 2021
Incident Discovery Time: 11:24am on 06/21/2021
Time of Resolution: 01:21pm on 06/23/2021
Services Impacted: Finance/HR/Procurement Systems
Description of Impact
Guided BUying, buy with a Team Functionality was unavailable.
Incident Description and Resolution
IS&T teams have resolved the incident with an updated component provided by the vendor.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 11:24am on 06/21/2021
Services Impacted: Finance/HR/Procurement Systems
Description of Impact
Guided BUying, buy with a Team Functionality is currently unavailable.
Current Status
The vendor is aware of the incident and is actively working to resolve it.
Additional Information
Provided Workaround: Please use the ‘Request a non-catalog item’ button, and add watchers to the approval flow if necessary to give visibility. Please see the bu.edu/sourcing/h2po for more information on purchasing.
Next Update: Upon resolution