Incident Discovery Time: 11:24am on 06/21/2021
Time of Resolution: 01:21pm on 06/23/2021
Services Impacted: Finance/HR/Procurement Systems

Description of Impact

Guided BUying, buy with a Team Functionality was unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident with an updated component provided by the vendor.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:24am on 06/21/2021

Services Impacted: Finance/HR/Procurement Systems

Description of Impact

Guided BUying, buy with a Team Functionality is currently unavailable.

Current Status

The vendor is aware of the incident and is actively working to resolve it.

Additional Information

Provided Workaround: Please use the ‘Request a non-catalog item’ button, and add watchers to the approval flow if necessary to give visibility. Please see the bu.edu/sourcing/h2po for more information on purchasing.

Next Update: Upon resolution