Resolved: Clients are receiving the error “Web Login Service – Message Security Error” when trying to access Qualtrics.
Sunday, January 10th, 2021
Clients are receiving the error “Web Login Service – Message Security Error” when trying to access Qualtrics.
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Resolved: Tuition remissions is unavailable.
Sunday, January 10th, 2021
Tuition remissions is unavailable….
Resolved Some employees are not receiving the Symptom Confirmation email after completing the daily attestation.
Sunday, January 10th, 2021
Some employees are not receiving the Symptom Confirmation email after completing the daily attestation.
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Boston University Not Affected by SolarWinds Compromise
Friday, January 8th, 2021
Boston University not affected by SolarWinds compromise: You may have heard on about recent exposures in SolarWinds that have impacted numerous federal agencies such as the U.S. Department of the Treasury and Departments of Homeland Security, State, Defense and Commerce. While several universities have reportedly been impacted, Boston University discontinued use of SolarWinds in 2018…
Resolved: Emails sent to Office 365 email accounts with email forwarding turned on are being rejected.
Friday, January 8th, 2021
Emails sent to Office 365 email accounts with email forwarding turned on are being rejected. This only affects the forwarding emails and not accounts that do not have forwarding enabled….
Resolved: Some applicants are currently unable to access to MyBU Applicant portal.
Wednesday, January 6th, 2021
Some applicants are currently unable to access to MyBU Applicant portal. Impacted clients are unable to login with the error message: “The username you entered could not be identified”…
Planned Mainframe Outage – January 9th – 10th 2021
Tuesday, January 5th, 2021
Please be advised that IS&T will have a scheduled outage to replace the mainframe system beginning at 8 p.m. on Saturday, January 9, 2021 through 9:00 a.m. Sunday, January 10, 2021. This upgrade will increase our processing capacity on the mainframe, allowing us to provide an improved level of performance to our users, even during…