Incident: MyMedia (Kaltura) Service degradation
Thursday, September 10th, 2020
Clients are reporting that error messages are appearing within MyMedia (https://mymedia.bu.edu/)….
Resolved: Pronto (web version) experiencing a service disruption
Thursday, September 10th, 2020
Clients of Pronto via the Web were experiencing a variety of error messages and time outs….
Resolved: Blackboard Learn clients are intermittently encountering issues upon attempting sign-on
Thursday, September 10th, 2020
Blackboard Learn clients were intermittently encountering issues upon attempting sign-on….
Resolved: Blackboard Learn Intermittently slow / Not responding
Tuesday, September 8th, 2020
Blackboard Learn was intermittently unavailable, and was either displaying an Error 503, or failing to load for clients….
Resolved: MyMedia (Kaltura) has been experiencing some delays in transcoding and uploading as well as API error messages
Thursday, September 3rd, 2020
Some people have been reporting that API error messages are appearing within MyMedia (https://mymedia.bu.edu/). Additionally there is some degradation in transcoding and uploading being reported….
Identity and Access Management Update – Saturday, 9/5
Thursday, September 3rd, 2020
On Saturday, September 5th 2020, the Identity and Access Management project for affiliates will be releasing a new change. The following will be included in this release: Microsoft Exchange email will be de-provisioned for employees and affiliates who are no longer with the University. Effective September 4, 2020, Retirees will be converted to Gmail instead of…
Access Your BU-Sponsored Adobe Creative Cloud License & Get Ready to Jam!
Tuesday, September 1st, 2020
Design, Compete, Present to Amazon Experts! Virtual Design Jam | September 10-22, 2020 Boston University’s fall 2020 semester is underway and a great time to Jam! Join Adobe, Amazon, and college students across the United States, United Kingdom, and Canada in a beginner-friendly, virtual. Adobe Creative Jam designathon using Adobe XD. The goal: design an…