Resolved: BU websites are having intermittent issues

Friday, May 15th, 2020

Posted in General News, Websites, WordPress

Incident Discovery Time: 03:26pm on 05/15/2020
Time of Resolution: 03:50pm on 05/15/2020
Services Impacted: Websites

Description of Impact

The BU homepage was down briefly.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a cache was made of the BU homepage when it was experiencing problems as part of the earlier P1. This cache then cycled up on its regular schedule and became the live page. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 03:40pm on 05/15/2020 Services Impacted: Websites

Description of Impact

BU websites are having intermittent issues; the BU homepage is down.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 04:42pm