Tuesday, May 5th, 2020
Posted in General News, Incidents
Incident Discovery Time: 03:21pm on 05/05/2020
Time of Resolution: 08:00pm on 05/05/2020
Services Impacted: Conferencing
Description of Impact
Users were unable to view or update user presence in Microsoft Teams. Service has been restored.
Incident Description and Resolution
Microsoft restored the service.
Additional Information
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 04:08pm on 05/05/2020
Services Impacted: Conferencing
Description of Impact
People are unable to view or update user presence in Microsoft Teams.
Current Status
Microsoft is investigating a subset of infrastructure responsible for processing presence request traffic.
Additional Information
Scope of impact: This issue may potentially affect any of your users attempting to look up or update user presence.
Next Update: upon resolution
