Incident Discovery Time: 07:00am on 07/18/2019 Time of Resolution: 09:55am on 07/18/2019 Services Impacted: Network Services

Description of Impact

Multiple buildings were without network service due to a power outage caused by electrical work in the area. Buildings affected were: 1, 1A, 14 Buswell, 25, 27 Aberdeen, 455, 457 Park Drive, 46 Mountfort, 820, 824, 853, 855, 867, 875 Beacon Street.

Incident Description and Resolution

After power was restored by Eversource, network connectivity (wired and wireless) was confirmed to be operating as expected.

Additional Information

The cause of this incident was determined to be related to Eversource utility work. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 07:00am on 07/18/2019 Services Impacted: Network Services

Description of Impact

Multiple buildings without network service due to a power outage caused by electrical work in the area. Buildings affected are: 1, 1A, 14 Buswell, 25, 27 Aberdeen, 455, 457 Park Drive, 46 Mountfort, 820, 824, 853, 855, 867, 875 Beacon Street.

Current Status

Eversouce advises that the power should be restored to these buildings by 10:00AM. Next Update: upon restoration of service