Incident Discovery Time: 01:00pm on 05/31/2018 Time of Resolution: 04:00pm on 05/31/2018 Services Impacted:

Description of Impact

Guest wireless was unavailable on the 9th floor of the Photonics Center.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be AP blocking DHCP request from the Guest Wireless. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 01:00pm on 05/31/2018 Services Impacted: Wireless Network

Description of Impact

Guest wireless is currently unavailable on the 9th floor of the Photonics Center.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: Upon resolution