Incident Discovery Time: 10:35am on 09/19/2016 Time of Resolution: 12:40pm on 09/19/2016 Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 service was degraded

Incident Description and Resolution

IS&T teams have resolved the incident in consultation with the vendor.

Additional Information

A server was restarted to restore service. If you continue to have issues, please contact the IT Help Center.