Resolved – Quest AppPortal is currently unavailable

Incident Discovery Time: 09:07am on 06/13/2014
Time of Resolution: 10:40am on 06/13/2014
Services Impacted: Quest AppPortal

Description of Impact

Quest AppPortal was unavailable. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you are currently experiencing an issue with Quest AppPortal, please close out the application and create a new connection.

If you continue to have issues after creating a new connection, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:07am on 06/13/2014

Services Impacted: Quest AppPortal

Description of Impact

Quest AppPortal is currently unavailable.

Current Status

IS&T teams are working on resolving the issue.

Next Update: 11:07am

Previous Update

Incident Discovery Time: 09:07am on 06/13/2014

Services Impacted: Quest AppPortal

Description of Impact

Quest AppPortal is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 10:07am