Resolved: Blackboard Learn is unavailable

Incident Discovery Time: 08:48am on 09/30/2013
Time of Resolution: 09:03am on 09/30/2013
Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn was unavailable to clients.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:48am on 09/30/2013

Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn is currently unavailable. Clients will receive an error message when trying to access Blackboard Learn.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 09:53am