Incident Discovery Time: 08:46am on 08/27/2013
Time of Resolution: 02:10pm on 08/27/2013
Services Impacted: Other – see description

Description of Impact

Boston University networks experienced an outage this morning starting at 8:46 am. All online services were affected, including websites, email, BUWorks, Blackboard and SMG Tools. Full service has been restored to all systems.

Incident Description and Resolution

IS&T teams have resolved the incident. Our apologies for the inconvenience caused. We appreciate the community’s patience as we worked to resolve this service outage.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:46am on 08/27/2013

Services Impacted: Other – see description

Description of Impact

Boston University networks experienced an outage this morning starting at 8:46 am. All online services were affected, including websites, email, BUWorks, Blackboard and SMG Tools.

Current Status

Most services have come back online. IS&T teams continue to troubleshoot issues with the remaining services.

Next Update: 02:30pm