Incident Discovery Time: 12:40pm on 01/16/2013
Time of Resolution: 12:49pm on 01/16/2013
Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn was unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

Service was switched to a standby load balancer after it was determined that the active load balancer lost its network connectivity.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:40pm on 01/16/2013

Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Blackboard 8 is unaffected.

Next Update: 01:10pm