Incident Discovery Time: 01:51pm on 09/18/2012
Time of Resolution: 03:39pm on 09/18/2012
Services Impacted: BUworks (SAP)

Description of Impact

Clients received an error when connecting to BUworks via QuestApp Portal.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 01:51pm on 09/18/2012

Services Impacted: BUworks (SAP)

Description of Impact

Clients receive an error when connecting to BUworks via QuestApp Portal. Clients who do not use QuestApp Portal are not affected.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 04:00pm