Incident Discovery Time: 12:45pm on 07/10/2012
Time of Resolution: 01:22pm on 07/10/2012
Services Impacted: BUworks (SAP)

Description of Impact

When attempting to access BUworks Central, clients received an error stating “403 – The requested operation is forbidden for this resource. You do not have the permissions required to access this resource.” Additionally, clients may have received a message after authenticating with WebLogin that read “Weblogin complete; waiting for application” before the BUworks Central home page would be available.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:45pm on 07/10/2012

Services Impacted: BUworks (SAP)

Description of Impact

When attempting to access BUworks Central, clients may receive an error stating “403 – The requested operation is forbidden for this resource. You do not have the permissions required to access this resource.” Clients that receive the 403 error should still have access to other functions of SAP, such as Employee Self-Service, Manager Self-Service, etc, via the tabs for those functions.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Clients may receive a message stating “Weblogin complete; waiting for application” before receiving the 403 error.

Next Update: 01:50pm