Service Now degraded service
Tuesday, March 27th, 2012
Incident Discovery Time: 11:50am on 03/27/2012
Services Impacted: ServiceNow
Description of Impact
ServiceNow is occasionally running slowly.
Current Status
IS&T teams continue to provide updates to the vendor, who is investigating the issue.
*** Previous Update ***
Incident Discovery Time: 11:50am on 03/27/2012
Services Impacted: ServiceNow
Description of Impact
Service Now, the ticketing system used by the IS&T Help Center is experiencing degraded performance.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.