Incident Discovery Time: 11:40am on 11/22/2011
Time of Resolution: 12:05pm on 11/22/2011

Services Impacted: Other – see description

Description of Impact

ServiceNow was unavailable to all clients.

Incident Description and Resolution

IS&T teams have resolved the incident with assistance from the vendor.

Previous Update

Incident Discovery Time: 11:40am on 11/22/2011

Services Impacted: Other – see description

Description of Impact

ServiceNow is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 12:48pm