Resolved – Service-impacting Incident – multiple services

Incident Discovery Time: 01:00am on 09/04/2011
Time of Resolution: 07:15am on 09/04/2011

Services Impacted: Other – see description

Description of Impact

After performing emergency system maintenance this morning, the AFS file system was in read-only mode. Access to some services that use AFS was restricted or unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident with assistance from the vendor.

Previous Update

06:40am on 09/04/2011

IS&T teams continue to investigate with vendor to resolve this incident.

Next Update: 07:40am

Previous Update

05:40am on 09/04/2011

IS&T teams continue to investigate with vendor to resolve this incident.

Next Update: 06:40am

Previous Update

04:40am on 09/04/2011

IS&T teams are receiving escalated contact with the vendor to resolve this incident.

Next Update: 05:40am

Previous Update

Incident Discovery Time: 01:00am on 09/04/2011

Services Impacted: Other – see description

Description of Impact
After performing emergency system maintenance this morning, the AFS file system is currently in read-only mode. Access to some services that use AFS may be restricted or unavailable.

Current Status
IS&T teams are working with the vendor to resolve this incident.

Next Update: 04:40am