Resolved – Service-impacting Incident – Mugar Library Thin Clients

09:34am on 03/18/2011

IS&T teams have resolved the issue, but will continue to investigate for root cause analysis.

*** previous update ***

09:00am on 03/18/2011

IS&T teams continue to work on resolving the issue.

Next update: 10:15am

*** previous update ***

Incident Discovery Time: 08:00am on 03/18/2011

Services Impacted: Mugar Library Thin Clients

Description of Impact
Thin Client computers at Mugar Library are unavailable due to a power outage during the night that has affected the network to which they are attached.

Current Status
IS&T teams are working to resolve the issue.

Next Update: 9:15am