Incident Discovery Time: 03:30pm on 03/12/2011
Time of Resolution: 05:04pm on 03/12/2011

Services Impacted: Email – Exchange

Description of Impact
Exchange email was intermittently unavailable. Some clients were unable to access messages via mobile devices.

Incident Description and Resolution
IS&T has resolved the issue and will continue to investigate for root cause analysis.

*** previous update ***

05:00pm The issue is partially resolved at this time and IS&T is still working on full resolution.

Next Update: 05:30pm

*** previous update ***

Incident Discovery Time: 03:30pm on 03/12/2011

Services Impacted: Email – Exchange

Description of Impact
Exchange email is intermittently unavailable. Clients may be unable to access messages via mobile devices.

Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 05:30pm