Resolved: Some client are experiencing degraded service with Microsoft Office 365 using desktop clients.

Thursday, April 20th, 2017

Some client were experiencing degraded service with Microsoft Office 365 using desktop clients. Clients can use the web client if they are experiencing issues.

Resolved: WebAdmit.org, an application used by graduate admissions staff and faculty reviewers is unavailable.

Wednesday, April 12th, 2017

WebAdmit.org, an application used by graduate admissions staff and faculty reviewers was unavailable….

Resolved: Multiple services, including Digication, Echo.org, and Blackboard are experiencing degraded service

Tuesday, February 28th, 2017

Echo.org, used for classroom recordings, was experiencing a degradation of service. Clients were no able to use the playback functionality nor schedule new recordings. All currently scheduled recordings were not affected. Some Blackboard functions were not available including Inline Grading and SafeAssign. Webadmit was also experiencing degraded service….

RESOLVED: Terrier Marketplace is currently unavailable.

Thursday, January 26th, 2017

Terrier Marketplace was unavailable. Full service has been restored.

Resolved: Kuali Research is currently unavailable.

Friday, January 13th, 2017

Kuali Research was unavailable. Service has been restored.

Resolved: Skype for Business is experiencing a degradation of service.

Thursday, January 12th, 2017

Skype for Business was experiencing a degradation of service. Users that dialed in to Skype for Business meetings via the Public Switched Telephone Network (PSTN) were unable to communicate with users that joined via the Skype for Business client. Clients using the Skype for Business desktop or mobile applications did not have the problem….

Resolved: 2-factor VPN is unavailable on the BU campus.

Thursday, January 12th, 2017

2-factor VPN was unavailable on BU campus. Full service has been restored….

Resolved: Network services across the BU campus was unavailable.

Tuesday, January 3rd, 2017

Network services across the BU campus were unavailable.

RESOLVED: BU websites were unavailable. This included www.bu.edu, MyPrint and BU Maps.

Thursday, October 13th, 2016

BU websites were unavailable. This included www.bu.edu, MyPrint and BU Maps. Full service has been restored….

Resolved: Blackboard Admin Toolbox and Batch Enroll tool are unavailable

Tuesday, September 13th, 2016

The Blackboard Admin Toolbox and Batch Enroll tool were unavailable. Instructors and IT support personnel were unable to perform course copies or batch enrollments. All other Blackboard Learn functionality were unaffected….