Planned Maintenance: MyBU Applicant Portal & Applicant Link will be unavailable on Wednesday, February 6th from 3:00 pm – 4:00 pm

Wednesday, February 6th, 2019

Please be advised that MyBU Applicant Portal and the Applicant Link will be unavailable Wednesday, February 6th, from 3:00pm to 4:00pm. …

Planned Maintenance: MyBU Applicant Portal & Applicant Link will be unavailable on Tuesday, February 5th from 12:00 pm – 5:00 pm

Tuesday, February 5th, 2019

Please be advised that MyBU Applicant Portal and the Applicant Link will be unavailable Tuesday, February 5th, from 12pm to 5pm. If you experience issues with access after 5:00 pm on February 5th please contact the IT Help Center…

IT Help Center Locations Closed Sunday, January 20th due to weather

Sunday, January 20th, 2019

Boston University’s IT Help Center location at the Mugar Memorial Library is closed on Sunday, Janurary 20th due to weather. It is expected that this location will resume normal operating hours on Monday, January 21st at 8:00 am. You can still receive support by sending an email to ithelp@bu.edu, using our support form or calling…

Planned Maintenance: MyBU Applicant Link will be unavailable on Tuesday, December 11th from 12:00 pm through 5:00 pm

Tuesday, December 11th, 2018

Planned Maintenance: MyBU Applicant Link will be unavailable on Tuesday, December 11th from 12:00 pm through 5:00 pm…

Service Restored: Planned BUworks Outage – December 7th – 9th

Friday, November 30th, 2018

The planned maintenance outage is over and service has been restored. If you continue to experience access issues, please contact the IT Help Center by sending an email to ithelp@bu.edu or calling 617-353-HELP (4357). Thank you for your patience during the upgrade process. —— Previous Updates ——- Please be advised that BUworks services will have…

Completed: BUworks (SAP) unavailable due to maintenance

Saturday, November 17th, 2018

Maintenance Start Time: 05:00pm on 11/17/2018 Maintenance End Time: 01:00am on 11/18/2018 Services Impacted: BUworks (SAP) Description of Impact BUworks (SAP) was offline for maintenance between 5:00 pm on Saturday, November 17th and 1:00 am on Sunday, November 18th. Additional Information Full service was restored at 1:00 am on Sunday, November 18th. You may need…

Planned Maintenance: Applicant Link

Friday, November 9th, 2018

The Applicant Link will be unavailable on Tuesday, November 13th from 10:00 am through 3:00 pm….

OnBase upgrade and migration to the cloud are complete

Sunday, June 10th, 2018

The OnBase upgrade and migration to the cloud have been successfully completed.  Please be sure you are using an OnBase version 17 client to access OnBase.  You will now login with your BU Shibboleth ID and password, and authenticate via Duo.  Do not use your old OnBase password for the Unity and Outlook clients as…

Guest Wireless Will Be Unavailable Sunday, January 7 Between 12 a.m. and 8 a.m.

Friday, January 5th, 2018

Guest Wireless Will Be Unavailable Sunday, January 7 Between 12 a.m. and 8 a.m….

Planned BUworks Outage – Dec. 22nd through Dec. 28th

Friday, December 15th, 2017

Please be advised that BUworks Services will have a scheduled outage over intersession beginning at 6 p.m. on Friday, December 22, 2017 through 6 p.m. Thursday, December 28, 2017….