Resolved: Degree Advice Unavailable

Thursday, July 14th, 2022

Degree Advice was unavailable for a period of about 75 minutes….

Resolved: Links Unavailable

Tuesday, July 12th, 2022

The Links were unavailable based on an overnight update. Clients attempting to access the Links encountered an Internal Server error after login….

Resolved: Intermittent VPN Error – CSRF Message

Tuesday, June 21st, 2022

Some clients were encountering the error message “Potential CSRF Attack Detected” when attempting to connect to BU’s VPN via Cisco AnyConnect….

Resolved: IST-MSSQL.bu.edu is unavailable. All SQL Server database are affected.

Tuesday, June 21st, 2022

IST-MSSQL.bu.edu is unavailable. All SQL Server database are affected.

Resolved: Concur was unavailable.

Monday, June 13th, 2022

The vendor has resolved the incident….

Resolved: Wireless network is unavailable on the BU Medical Campus.

Tuesday, June 7th, 2022

Wireless network is unavailable on the BU Medical Campus.

Resolved: All websites on Sites.bu.edu Receiving Invalid Certificate Error

Thursday, June 2nd, 2022

All sites located on sites.bu.edu were returning invalid certificate errors….

Resolved: MyPrint Release Station Authentication Issues

Wednesday, June 1st, 2022

Due to scheduled maintenance impacting Convenience points, MyPrint release stations were encountering an issue where students were unable to authenticate using their Terrier Cards, or by manually typing their BU Kerberos through the touchpad….

Resolved: Intermittent VPN Error – CSRF Message

Wednesday, June 1st, 2022

Some clients were encountering the error message “Potential CSRF Attack Detected” when attempting to connect to BU’s VPN via Cisco AnyConnect….

Resolved: VPN and Wifi issues

Thursday, May 26th, 2022

Clients across both campuses reported problems with wifi and vpn….