MoveIT software vulnerability and third-party breaches 

Friday, July 14th, 2023

In late May, Boston University became aware of a vulnerability in a file transfer software package called “MoveIT” made by Progress Software.  The federal Cybersecurity & Infrastructure Security Agency (CISA) released an advisory on this topic on June 1st. Boston University is not a customer of MoveIT and was not directly affected by this vulnerability. We have…

Resolved: We are currently facing a delay in synchronizing the Active Directory (AD) from our on-premises system to the Microsoft cloud Active Directory environment.

Friday, July 14th, 2023

We are currently facing a delay in synchronizing the Active Directory (AD) from our on-premises system to the Microsoft cloud Active Directory environment….

Resolved: Delay in Active Directory (AD) Synchronization Impacting Office 365 Functions.

Wednesday, July 12th, 2023

We are currently facing a delay in synchronizing Active Directory (AD) from our on-premises system to Microsoft Office 365 servers. This delay is affecting various functions, including password changes and the provisioning of O365 accounts….

Resolved: Clients are receiving erroneous errors from Adobe that state their license is about to expire.

Sunday, July 9th, 2023

This is expected behavior, related to the fact that the University contract with Adobe is renewing this week….

Resolved: agganisarena.com was showing a test page

Sunday, July 9th, 2023

IS&T teams have resolved the incident….

Resolved: Microsoft is reporting users may be unable to access Microsoft Teams services.

Wednesday, June 28th, 2023

Microsoft reported that clients were unable to access Microsoft Teams services.

Resolved: Outlook Web Access Intermittently Unavailable

Tuesday, June 27th, 2023

Microsoft was reporting a partial outage for the OWA (Outlook web client). …

Resolved: Blackboard, Qualtrics and other services may have intermittent issues

Tuesday, June 13th, 2023

Amazon Web Services announced that as of 3:08 EST, they have been noticing significant errors and latencies with their services. Blackboard and Qualtrics have announced that they are being affected. More services may be affected, as well….

Resolved: The Cisco Voicemail system is not sending emails with the recorded message.

Tuesday, June 13th, 2023

The Cisco Voicemail system is not sending emails with the recorded message.

Resolve: We are experiencing email delivery delays from some services including Broadcast email and MajorDomo mailing lists.

Monday, June 12th, 2023

We are experiencing email delivery delays from some services including Broadcast email and MajorDomo mailing lists.