Planned BUworks Outage: June 21-23
Please be advised that BUworks Finance, Human Resources, and Procure to Pay services will have a scheduled downtime beginning at 6:00 pm on Friday June 21, 2024, through 6:00 pm on Sunday, June 23, 2024. This is necessary to perform updates to the BUworks platform. Please plan for this outage accordingly. During this time, the…
Resolved: Access Issues with Outlook on the Web
Incident Discovery Time: 09:14am on 06/12/2024 Time of Resolution: 11:54am on 06/12/2024 Services Impacted: Infrastructure, ADFS Authentication Issues Description of Impact Issue: Trouble with authenticating through External ADFS, despite On-prem ADFS working fine. Incident Description and Resolution IS&T teams have resolved the incident. The affected server was brought back online. Additional Information The cause of…
Power Outage: Central/East Campus
Incident Discovery Time: 10:55am on 06/03/2024 Services Impacted: Utility Power Description of Impact A power outage is effecting central and eastern parts of campus. Boston University Management is working with Eversource to restore power to the affected area. Please avoid the area until further notice. More information will be provided as it becomes available. For…
SnapLogic integrations are failing
Incident Discovery Time: 02:00pm on 05/31/2024 Time of Resolution: 12:15am on 06/01/2024 Services Impacted: Integration Services Description of Impact SnapLogic integrations that have a component running on the on-premises Groundplex servers are failing due to a connectivity error reaching the SnapLogic control plane. This impacts several batch integrations. Incident Description and Resolution IS&T teams and…
New Google Storage Quota Limit Begins June 1st
Beginning Saturday June 1, 2024, a storage quota will be enforced on all BU Google accounts.. Google deems “storage” as the total amount of data on Drive, Gmail with attachments, Shared Drives, and Photos. Storage quotas will implemented as follows: Faculty/Emeritus accounts: 150GB Student accounts: 15GB Staff accounts: 15GB Retiree accounts: 15GB Affiliate/Departmental accounts: 15GB If…
Resolved: Kaltura Service Outage
Kaltura Service Outage…
Research Computing Shared Computing Cluster (SCC) Downtime – May 22 to May 24, 2024
Scheduled Annual Downtime The SCC will be offline from Wednesday, May 22, 7 am to Friday, May 24, 9 am while the MGHPCC, which houses the SCC, undergoes scheduled annual maintenance. Downtime: May 22, 7 am to Friday, May 24, 9 am. Systems Impacted: SCC (login and batch nodes, home directories and project disk space),…
MyBU Student & UIS-Mainframe/The Links Downtime
Please be aware that access to MyBU Students and UIS-Mainframe/The Links will be impacted May 22-29 to support MyBU Student launch activities. Visit the SIS Renewal site for more details about timing and affected functions. We apologize for any inconvenience and appreciate your patience during this cutover….
Resolved: Email outside of BU failing to deliver
IS&T received reports of outbound email sent from BU addresses to non-BU addresses failed to deliver….
Resolved: Concur Unavailable
Concur (BUWorks travel module functionality) was unavailable for client access….