Resolved: We are currently experiencing intermittent outages and slowness on MyBU Student.
Incident Discovery Time: 04:08pm on 11/10/2024 Time of Resolution: 05:08pm on 11/10/2024 Services Impacted: Space Reservations Description of Impact We were currently experiencing intermittent outages and slowness on the MyBU Student platform Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be If you…
Resolved: Examsoft (Examplify) is experiencing issues
Examsoft (Examplify) is experiencing issues including login issues, upload issues, reporting issues and overall slowness in the Enterprise portal….
Resolved: Ariba (Terrier Marketplace) is currently experiencing an issue that may prevent some transactions from being processed.
Ariba (Terrier Marketplace) is currently experiencing an issue that may prevent some transactions from being processed….
Upgrade to MyMedia/Blackboard Media Players – Sunday 10/13
UPDATE: We have postponed the upgrade of the MyMedia V2 player to the V7 player due to an unforeseen issue. We are working with the vendor to rectify the issue so we can upgrade it in the future. We are excited to inform you about an upcoming upgrade to the media player in Blackboard and…
Resolved: Finance/HR/Procurement Systems, MyBUWorks Inaccessible
Incident Discovery Time: 08:20am on 10/08/2024 Time of Resolution: 03:10am on 10/06/2024 Services Impacted: Finance/HR/Procurement Systems, MyBUWorks Description of Impact/Resolution MyBUWorks (bu.edu/mybuworks) was inaccessible, affecting guided buying and other functions located on the platform. BUWorks (ppo.buw.bu.edu) was working. Current Status IS&T teams have resolved the issue….
Resolved: EZproxy Unavailable
EZProxy, the service responsible for facilitating access to Library resources and electronic journals was unavailable with an expired certificate….
Resolved: BUWorks Central Expired Certificate
The BUWorks Central Portal certificate has expired. Clients attempting to access the Portal will encounter an expired certificate or server untrusted warning page when attempting to access it/…
RESOLVED: BU Blackboard Learn site – Performance issue – US East region
BU Blackboard Learn site – Performance issue – US East region…
RESOLVED: Inbound Email Delivery Delays to BU.edu Addresses
Inbound Email Delivery Delays to BU.edu Addresses…
Resolved: Azure Virtual Desktop outage.
Azure Virtual Desktop outage….