Author Archive

Please be advised that BUworks Finance, Human Resources, and Procurement services will have scheduled downtime beginning at 8:00 am on Sunday, March 9, 2025, through 12:00 pm on Sunday, March 9, 2025. This is necessary to perform updates to the BUworks platform. Please plan for this outage accordingly. During this time, all BUworks services will…

Upcoming Enhancements to Zoom Recording Storage and Management Starting Sunday, March 16th, we are introducing several enhancements designed to improve Zoom cloud recording storage and management. These changes provide greater flexibility and control in managing your recordings. ENHANCEMENTS Extended Storage Duration: Zoom cloud recordings and AI summaries will now be stored for up to one…

Please note that all IT Help Center locations will be closed during Intersession from Saturday, December 21st through Wednesday, January 1st. We’re still here to assist you! Here’s how you can reach us: Email: Contact us at ithelp@bu.edu. TechWeb: Use the green GET HELP button on TechWeb or submit a request through our web contact…

Please be advised that BUworks Finance, Human Resources, and Procurement services will have scheduled downtime beginning at 6:00 pm on Friday December 6, 2024, through 2:00 pm on Sunday, December 8, 2024. This is necessary to perform updates to the BUworks platform. Please plan for this outage accordingly. During this time, all BUworks services will…

Upcoming Upgrade to MyMedia Captioning: What to Expect We are excited to inform you about an upcoming upgrade to MyMedia, Boston University’s streaming platform. This improvement will introduce a more optimized captioning system, enhancing media accessibility and making it easier to request, manage and edit captions within your media content. WHAT’S CHANGING? On Saturday, November…

UPDATE: We have postponed the upgrade of the MyMedia V2 player to the V7 player due to an unforeseen issue. We are working with the vendor to rectify the issue so we can upgrade it in the future. We are excited to inform you about an upcoming upgrade to the media player in Blackboard and…

On August 1, Chris Sedore assumes the role of Vice President of Information Services & Technology and Chief Information Officer at Boston University.  He will oversee a staff of over 400, shaping BU’s digital operations and guiding teams across both the Charles River and Medical Campuses. Chris joins us from Tufts University, where he managed…

We are writing to inform you of several initiatives taking place this summer to enhance wireless service across campus. Our efforts include replacing older wireless access points, transitioning from BU (802.1x) to eduroam*, a global roaming wireless access service, and updating our wireless certificate. These upgrades aim to provide better security, coverage, reliability, and support for…

Please be advised that BUworks Finance, Human Resources, and Procure to Pay services will have a scheduled downtime beginning at 6:00 pm on Friday June 21, 2024, through 6:00 pm on Sunday, June 23, 2024. This is necessary to perform updates to the BUworks platform. Please plan for this outage accordingly. During this time, the…

Beginning Saturday June 1, 2024, a storage quota will be enforced on all BU Google accounts.. Google deems “storage” as the total amount of data on Drive, Gmail with attachments, Shared Drives, and Photos. Storage quotas will implemented as follows: Faculty/Emeritus accounts: 150GB Student accounts: 15GB Staff accounts: 15GB Retiree accounts: 15GB Affiliate/Departmental accounts: 15GB If…