Incident Discovery Time: 10:50am on 01/05/2015 Time of Resolution: 11:26am on 01/05/2015 Services Impacted: Quest AppPortal

Description of Impact

Quest App Portal was not allowing new connections. People who had already been connected did not have issues. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:50am on 01/05/2015 Services Impacted: Quest AppPortal

Description of Impact

Quest App Portal is not allowing new connections. Currently connected clients should be functioning as usual.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 11:50am