Incident Discovery Time: 09:30am on 05/29/2017 Time of Resolution: 09:00am on 06/01/2017 Services Impacted:

Description of Impact

Microsoft had posted advisories that access to SharePoint Online and OneDrive was unavailable via the Firefox web browser. A message is returned: “Secure Connection Failed”. Access from other browsers, including Internet Explorer, Chrome, Safari, and Edge is unaffected, so the workaround is to use one of those browsers.

Incident Description and Resolution

The vendor has resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:30am on 05/29/2017 Services Impacted: Other – see description

Description of Impact

Microsoft has posted advisories that access to SharePoint Online and OneDrive are currently unavailable via the Firefox web browser. A message is returned: “Secure Connection Failed”. Access from other browsers, including Internet Explorer, Chrome, Safari, and Edge is unaffected, so the workaround is to use one of those browsers.

Current Status

Microsoft will notify partners when issue has been resolved.