Archive for October, 2025

Incident Discovery Time: 11:00am on 10/29/2025 Time of Resolution: 07:45pm on 10/29/2025 Services Impacted: Microsoft 365 (Azure) Incident Description Starting at approximately 11:00 EDT on 29 October 2025, customers and Microsoft services leveraging Azure Front Door (AFD) may had experienced latencies, timeouts, and errors. Microsoft confirmed that an inadvertent configuration change was the trigger event for…

Incident Discovery Time: 10:28am on 10/20/2025 Time of Resolution: 03:45pm on 10/20/2025 Services Impacted: Server Infrastructure, Amazon Web Services (AWS) Description of Impact Multiple BU services were inaccessible or degraded during the Amazon Web Services (AWS) outage. Affected services: BUworks Reporting (SAC), websites, Blackboard/Echo and many more. Incident Description and Resolution AWS identified the root…

The Educational Technology team resolved the issue in collaboration with the Medhub vendor….

The contracted vendor has remediated all but 2 Cummington Ave and 5 Commonwealth Ave closets….