Incident Discovery Time: 01:50pm on 09/03/2024 Time of Resolution: 04:10pm on 09/03/2024 Services Impacted: Server Infrastructure

Description of Impact

BUworks Central Portal and other services such as some wifi connections may be unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be an issue with 2 domain controllers that became unresponsive and unaccessible. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:00pm on 09/03/2024 Services Impacted: Server Infrastructure

Description of Impact

BUworks Central Portal and other services such as some wifi connections may be unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. it appears that a couple of the Domain controllers are unreachable. Next Update: 04:00pm

Previous Update

Incident Discovery Time: 02:00pm on 09/03/2024 Services Impacted: Finance/HR/Procurement Systems

Description of Impact

BUworks Central Portal is unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Access through MyBUworks (www.bu.edu/mybuworks) is still accessible. Next Update: 03:00pm