Resolved: ServiceNow is currently unavailable.

Monday, October 10th, 2022

Posted in General News, Incidents, Uncategorized

Incident Discovery Time: 12:00pm on 10/10/2022 Time of Resolution: 01:40pm on 10/10/2022 Services Impacted: Service Management Systems

Description of Impact

ServiceNow was unavailable. Full service has been restored.

Incident Description and Resolution

The vendor has resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:00pm on 10/10/2022 Services Impacted: Service Management Systems

Description of Impact

ServiceNow is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Downdetector is reporting it down across the country. Next Update: 02:00pm