Resolved: 4000 Wireless Access Points Down

Sunday, October 9th, 2022

Posted in Incidents, Wireless

Incident Discovery Time: 06:00am on 10/09/2022 Time of Resolution: 06:49am on 10/09/2022 Services Impacted: Network Services

Description of Impact

The current P1 event is just related to Wi-Fi and was resolved at 6:49:25am. We had a couple hundred of the 4682 AP’s that completed their upgrade about 15 minutes later but due to overlapping signal coverage for the most part Wi-FI service was back at 6:49 am.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be an update to the wireless access point. If you continue to have issues, please contact the IT Help Center.

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