Resolved: Intermittent Internet Connectivity Issues Across Campus

Incident Discovery Time: 02:23pm on 03/11/2021
Time of Resolution: 03:04pm on 03/11/2021
Services Impacted: Network Services

Description of Impact

There were client reports of intermittent internet issues across campus, for both wired, and wireless clients. Impacted clients reported disconnects during use.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a peering location in New York that had a fiber cut; traffic has now been rerouted, and normal internet service has resumed.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:23pm on 03/11/2021

Services Impacted: Network Services

Description of Impact

There have been client reports of intermittent internet issues across campus, for both wired, and wireless clients. Impacted clients have reported disconnects during use.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 03:40pm