Incident Discovery Time: 10:30am on 05/16/2020 Time of Resolution: 12:45pm on 05/16/2020 Services Impacted: Email & Calendaring

Description of Impact

A few clients were unable to log in to Office 365 Outlook.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was believed to be one of the ADFS servers. Restarting the ADFS servers seems to have resolved the problem. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:32am on 05/16/2020 Services Impacted: Email & Calendaring

Description of Impact

Some clients are unable to log into Office 365 or access their BU email via smtp.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 1:30pm

Previous:Incident Discovery Time: 10:32am on 05/16/2020 Services Impacted: Email & Calendaring

Description of Impact

Some clients are unable to log into Office 365 or access their BU email via smtp.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 12:30pm