Incident Discovery Time: 05:03pm on 03/02/2020
Time of Resolution: 07:42am on 03/03/2020
Services Impacted:

Description of Impact

Weblogin/Kerberos was intermittently taking longer than expected to authenticate. Clients who attempted to access BU resources which require authentication encountered delays prior to accessing services.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 05:03pm on 03/02/2020

Services Impacted: Weblogin/Kerberos

Description of Impact

Weblogin/Kerberos are currently experiencing intermittent degraded service which may result in longer than normal load times authenticating to BU resources; however, the authentication will process after a delay. Clients experiencing this issue may find that a private/incognito browser window will allow for faster authentication.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 10:00am