Resolved: The following services are experiencing intermittent access issues; TechWeb (bu.edu/tech/) searching, Gravity Forms failing to submit and FormAssembly forms on the Questrom website.

Incident Discovery Time: 10:00am on 11/27/2019
Time of Resolution: 01:23pm on 11/27/2019
Services Impacted: Websites

Description of Impact

The following services were experiencing intermittent access issues; TechWeb (bu.edu/tech/) searching, Gravity Forms failing to submit and FormAssembly forms on the Questrom website. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:00am on 11/27/2019
Services Impacted: Websites

Description of Impact

The following services are experiencing intermittent access issues; TechWeb (bu.edu/tech/) searching, Gravity Forms failing to submit and FormAssembly forms on the Questrom website.

Current Status

IS&T teams have not yet identified the cause of this incident, but continue to investigate.

Next Update: 01:00pm

Previous Update

Incident Discovery Time: 10:00am on 11/27/2019

Services Impacted: Websites

Description of Impact

The following services are experiencing intermittent access issues; TechWeb (bu.edu/tech/) searching, Gravity Forms failing to submit and FormAssembly forms on the Questrom website.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 12:00 pm