Resolved: Some clients are receiving an error when attempting to connect to the Cisco AnyConnect VPN.

Incident Discovery Time: 09:25am on 11/27/2019
Time of Resolution: 02:54pm on 11/27/2019
Services Impacted: Network Services

Description of Impact

Some clients were receiving an error when attempting to connect to the Cisco AnyConnect VPN. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:25am on 11/27/2019

Services Impacted: Network Services

Description of Impact

Some clients are receiving an error when attempting to connect to the Cisco AnyConnect VPN.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: This post will be updated when the issue has been resolved.