Resolved: Network services are unavailable on the BU Medical Campus.

Incident Discovery Time: 09:40am on 06/04/2019 Time of Resolution: 11:45am on 06/04/2019 Services Impacted: Wired Network

Description of Impact

Network services were unavailable on the BU Medical Campus.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:40am on 06/04/2019 Services Impacted: Wired Network, Wireless Network

Description of Impact

Network services are unavailable on the BU Medical Campus.

Current Status

IS&T teams have not yet identified the cause of the incident, but are continuing to work with the vendor to investigate the issue. Next Update: 12:00pm

Previous Update

Incident Discovery Time: 09:40am on 06/04/2019 Services Impacted: Network Services

Description of Impact

Network services are unavailable on the BU Medical Campus.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 11:00am